Refund Policy
Last Updated: 05/05/2023
Welcome to Providers-IPTV! Our Refund Policy outlines the terms and conditions under which we offer refunds for our IPTV services.
1. Refund Eligibility
Subscription Services: Refunds may be considered for subscription services within 2 days of the original purchase date.
One-Time Purchases: Refunds for one-time purchases are considered within 2 days of the original purchase date.
2. How to Request a Refund
To request a refund, please contact us at contact@providers-iptv.com with the following information:
- Your full name
- Date of purchase
- Order number
- Reason for the refund request
3. Refund Process
Review: We will review your refund request and assess its eligibility based on the terms outlined in this policy.
Confirmation: If your refund request is approved, we will send you a confirmation email, and the refund will be processed to the original method of payment.
- Screenshot Requirement: To expedite the refund process, all refund requests must be accompanied by a clear screenshot or video demonstrating the issue or problem with our IPTV services.
4. Non-Refundable Circumstances
Refunds may not be issued under the following circumstances:
- Failure to meet the eligibility criteria specified in this policy.
- Violation of our Terms of Use.
- Service usage beyond the eligible refund period.
- Failure to provide a screenshot or video demonstrating the issue
5. Contact Information
If you have any questions or concerns about our Refund Policy, please contact us at contact@providers-iptv.com.
6. Changes to This Refund Policy
We reserve the right to update or change our Refund Policy at any time. The most recent version will be posted on our website.
Thank you for choosing Providers-IPTV!